Business English (5)


2017/11/29 17:27:00


Business English


Motivation: at the workplace

What is Herzberg's motivation-hygiene theory

states that there are certain factors in the workplace that cause job satisfaction, while a separate set of factors cause dissatisfaction. 

It was developed by psychologist Frederick Herzberg, who theorized that job satisfaction and job dissatisfaction act independently of each other.

Hertzberg’s Two Factor Theory:


Hygiene Factors


(e.g. challenging work, recognition for one's achievement, responsibility, opportunity to do something meaningful, involvement in decision making, sense of importance to an organization) that give positive satisfaction

Hygiene factors

(e.g. status, job security, salary, fringe benefits, work conditions, good pay, paid insurance, vacations) that do not give positive satisfaction or lead to higher motivation, though dissatisfaction results from their absence. 

According to Hertzberg, hygiene factors are what causes dissatisfaction among employees in the workplace.

what is Abraham Maslow: Theory of Motivation

Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs in priority, culminating in self-actualization.


Motivation,Motivators,Hygiene factors 

Herzberg's motivation-hygiene theory

Abraham Maslow: Theory of Motivation



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